MyWalletSupport
Common questions
Where is my data stored?
Only on your phone. MyWallet has no account, and what you enter is never uploaded.
How do I back up or move my data?
Settings → Export data creates a CSV of all your transactions that you can save or share. Keep a copy somewhere safe: your data lives on this phone, and uninstalling the app erases it.
How do I delete all my data?
Settings → Data and export → Delete all data permanently erases everything on this phone. Uninstalling the app does the same.
How do I add several expenses at once?
On the add screen, enter the amount and pick a category, then tap ＋ Next on the number pad. The entry joins a list and the form clears for the next one. Tap Save to save them all.
What is the difference between a category and a spend type?
A category is what you bought, like Grocery, Petrol or Rent. A spend type is why: a Need, a Want, Savings. Every category has a default spend type, and you can change it for any single entry.
How do budgets work?
Set one monthly budget from the Budgets section on Home, then give categories like Grocery their own share. The rings and bars fill as you spend and turn amber, then red, as you get close.
What is a recurring bill?
A fixed monthly bill saved once, like rent, an EMI or wifi. On its day each month the app adds the entry for you. Find them in Settings → Recurring.
Can I import a bank statement?
Yes. Settings → Import statement accepts Excel and CSV files. You review every row, and the app suggests a category for each, before anything is saved.
My reminders don't arrive.
Check that the evening nudge is on in Settings → Notifications, and that notifications for MyWallet are allowed in your phone's settings. Some Android phones also stop reminders for apps under battery optimisation; set MyWallet to "unrestricted".
The app says I need to update.
That version is no longer supported. Update MyWallet from Google Play or the App Store; your data stays on your phone and will be there after the update.